Privacy Policy

Privacy Policy

Effective Date: December 31, 2025

We respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our practices regarding your personal data and how it is handled.

We operate as Clean Bro Junk Removal LLC and conduct business solely within the United States.

1. Information We Collect

We collect several types of information, including:

Personal Identification Information:
Your name, email address, phone number, and other similar contact details.

Technical Information:
Your IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

Usage Data:
Information about how you interact with our website, such as pages visited, time spent on the site, and features used.

Transaction Information:
If you make payments to us, including via Zelle, we may collect transaction-related information necessary to process and confirm payments. We do not store banking credentials.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, operate, and maintain our services.

To improve website performance and user experience.

To process payments and fulfill service agreements.

To communicate with you regarding services, updates, follow-ups, promotions, or other important business-related information.

To send SMS or phone communications related to lead follow-up, service delivery, or account-related notifications.

To comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Obligations:
We may disclose your information if required by law, including in response to subpoenas, court orders, or other legal processes.

4. Data Security

We are committed to protecting your personal information. We use industry-standard security measures designed to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help remember preferences, analyze website performance, and understand user behavior. You may disable cookies through your browser settings; however, doing so may limit certain website features.

6. Your Rights

As a U.S.-based business, you may have certain rights regarding your personal information, including:

The right to request access to your personal data.

The right to request corrections or deletion of your data.

The right to opt out of certain communications, including SMS messages, at any time.

To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: 786-999-5641